Support – LTC Survey Assistant
LTC Survey Assistant
Support & Help
Contact Support
Have a question, found an issue, or want to suggest a feature?
Send us an email and we’ll get back to you as soon as possible.
Frequently Asked Questions
Is this app affiliated with CMS or the federal government?
No. LTC Survey Assistant is an independent reference tool developed by Jeffry Torres.
It is not affiliated with, endorsed by, or a product of CMS, HHS, or any government agency.
Content is sourced from publicly available CMS materials.
Does the app require an internet connection?
No. All F-Tag and K-Tag content is stored on your device. The app works fully offline
once installed. An internet connection is only used if you tap an external reference
link within a tag (for example, a link to cms.gov or cdc.gov).
Where are my notes and favorites stored?
Notes and favorites are saved locally on your device only. They are never uploaded
to a server or shared with anyone. If you uninstall the app, this data will be removed.
How current is the F-Tag content?
The app content is based on CMS Appendix PP and is updated on a best-effort basis.
CMS periodically revises F-Tag guidance, so always confirm you are referencing the
most current revision directly at
cms.gov.
Content revision dates are noted within individual tags where available.
I found an error or outdated content in a tag. How do I report it?
Please email us at
[email protected]
with the F-Tag number and a description of the issue. We review all reports
and address confirmed errors in the next available app update.
Can I suggest a feature or new content?
Absolutely. Feature requests and content suggestions are welcome at
[email protected].
We prioritize improvements based on feedback from survey professionals in the field.
How do I delete my notes or favorites?
Favorites can be removed by tapping the heart icon on any tag. Notes can be
deleted from within the note itself. All data is stored locally and is
permanently removed when you uninstall the app.